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Chairman's Choice: London CLARIDGE'S - Chairman's Top Choice I would be remiss if I did not showcase the staff at Claridge's. They are patient, tactful and skillful in
dealing with guests. It is obvious that they take great pride in working at this fine establishment and these
feelings and attitudes are reflected when dealing with their guests. They have the opportunity to meet the
most prominent guests from all over the world. They all maintain that special quality a person needs to be an
outstanding employee in the hospitality setting, they like people and enjoy serving their customers. It is
obvious that the staff is proud and honored to be working at Claridge's. I must now spend some time emphasizing
the concierge at The Claridge's. The Claridge's concierge is devoted to the traditional art of hospitality and takes pleasure in recommending the
best of what to see and do while in London. You must introduce yourself to Thomas Keatley who has been at Claridge's
for 22 years. He has a wealth of interesting quality markets for you to visit which are all within easy distance of
the Claridge's such as Pimlico, Berondey and Kensington Church Street. He has arranged for a white horse to be
delivered to Claridge's for a guest who wanted to surprise his girlfriend, who worked nearby the hotel. Mr. Keatley
arranged for the white horse and a guest rode to his girlfriend's office and proposed to her from the white horse.
He has even analyzed New York water to see how it differed from British water for making tea for one of the Claridge's guests.
Mr. Keatley is the Claridge's guardian angel. Please, please do not miss the fantastic, albeit expensive tea, the best in London, and freshly baked scones at tea
time in Claridge's impressive surroundings. Tea is taken on sofas in the foyer alcove and you are likely
to see a member of the royal family, a society wedding, a Hollywood star, or any person of serious stature that is
staying at Claridge's. You must also squeeze in time for one of the grandest dining experiences you can have
at Claridge' s Restaurant. The dining room is an impressive old room with classic French cuisine. The Claridge's is one of the distinguished Savoy Hotels and is a credit to my dear friend, Ramon Pajares, who is
Managing Director of The Savoy Group super luxury, five star London Hotels. He has strived to keep the Savoy hotels
up to international standards without destroying their individuality. The Claridge's maintains its original design
but each time the hotel undergoes refurbishing Pajares painstakingly insures that the hotel preserves all its
traditional grace and charm.
THE RITZ
FOUR SEASONS HOTEL
THE DORCHESTER
THE SAVOY
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